Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within [1–3 business days]. Orders are not processed or shipped on weekends or public holidays. Processing times may be longer during sales, holidays, or periods of high order volume.
Shipping Rates
Shipping charges are calculated and displayed at checkout. Available shipping methods and rates may vary depending on the delivery destination and the items in your order.
Estimated Delivery Times
Estimated delivery times vary by destination and shipping method. Delivery estimates are provided for reference only and do not include order processing time, customs delays, carrier disruptions, or other circumstances outside our control.
Order Tracking
When tracking is available, you will receive a shipping confirmation with a tracking link after your order has been dispatched. Tracking information may take some time to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information. Please contact us as soon as possible if you need to correct your address. We cannot guarantee that an address can be changed after an order has entered processing.
Delays, Lost Packages, and Damaged Shipments
Carrier delays may occur due to weather, customs, high shipping volumes, or other circumstances outside our control. If your package appears lost or arrives damaged, please contact us with your order number and any relevant photos so we can review the issue.
International Orders
International orders may be subject to customs duties, taxes, or import fees charged by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.
Contact Us
If you have questions about shipping or delivery, please contact us through our Contact Us page and include your order number when applicable.